Shipping and Return Policy
One Flag Nation™ is pleased to announce FREE SHIPPING on all International and Custom Flag Stoles.
Your order will arrive within 7-10 business days. If you are in a rush, we offer Priority Shipping (2-3 days) for $12 and Express Shipping (1 day) or $30 on our International Flag Stoles.
Rush orders are not available for our Custom Flag Stoles.
Returns and Exchanges
All merchandise can be exchanged or returned within 14 days of delivery. A product must be unused and in its original condition to be eligible for exchange or return.
If the mistake is ours (it happens 😊), and you receive the wrong product or have a valid concern regarding the quality of your product, please contact us immediately at firstname.lastname@example.org to arrange for an exchange or refund. Unfortunately, if it is more than 14 days after delivery, we cannot offer an exchange or refund.
After contacting us by email to arrange an exchange or return, please return your product to: 12075 NW 2nd Ave, North Miami FL 33168, United States
It will be your responsibility to pay the shipping costs for your returned item(s).
We will notify you by email of the approval or rejection of your refund when your return is received and inspected.
When a refund is approved, it will be processed, and we will apply a credit to your original method of payment within 7 days or less.
Please check your bank account, payment account, and/or credit card account before contacting us if your refund hasn’t posted within 7 days or less.
When you have taken all of the above outlined steps, and have still not received your refund, please contact us at email@example.com.